COVID-19 Response

Dear Valued Members,

These are unprecedented times for us all. As we face new and daily challenges brought on by the Coronavirus (COVID-19) pandemic, I wanted to personally reach out and let you know that WGAT is here for you. Our business and services are considered essential, so we will continue to be fully operational and work tirelessly to address any questions or concerns during this time. 

Like many businesses, WGAT has transitioned most of its employees to remote work accommodations. The health and safety of our members, employees, and communities are at the forefront of our efforts to ensure a seamless transition while providing exceptional service.

Our members should expect the same level of excellence from WGAT. Our customer service team is on hand and ready to assist you, Monday through Friday, 7 a.m. to 5:30 p.m. P.T. at 800.777.7898. If you are unable to call during business hours, our automated system is available 24 hours a day, seven days a week and offers quick and convenient access to frequently requested information.

In the coming days and weeks, we will continue to actively monitor this pandemic to ensure our team is prepared and ready to support you in any way possible. I’ve never been more proud of the hard work and dedication shown by our team. We at WGAT consider it a privilege to be able to continue our operations, without interruption, through this trying time.

I wanted to thank everyone who has reached out in the spirit of helping others. We will get through this together, and I appreciate the strength of our members, employees and communities more than ever.

 

Sincerely,

David Zanze,
Executive Vice President, Western Growers Assurance Trust



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